How Mercatren operates

Mercatren is a service operated by Mercatren LLC (Michigan, United States). We sell products for our own account to buyers residing in the United States: we buy the merchandise from the supplier in the name of Mercatren LLC and resell it to the buyer, who designates the address where it must be delivered.

One path, always the same, and always documented:

1. 1The buyer, located in the United States, purchases a product and pays the published price to Mercatren LLC from a US bank.
2. 2Mercatren LLC records the order with its number, amount, date, products, and the delivery address designated by the buyer.
3. 3A member of our team verifies that the payment originates from a US bank and that the amount matches. Only then is the order treated as valid.
4. 4Mercatren LLC buys the merchandise sold from the supplier, in its own name, and the supplier issues an invoice to Mercatren LLC.
5. 5The supplier delivers the product to the designated address and the delivery is recorded.
6. 6Mercatren LLC issues the sales invoice to the buyer and closes the order.

• No money is delivered to any person, at any destination: products are delivered.
• No accounts are offered and no user balances are maintained.
• No money belonging to third parties is received or administered.
• No currency exchange takes place: we operate only in US dollars.
• No credit or banking services are offered.

The following are never listed or sold:

• Weapons, ammunition, and explosives.
• Medicines, controlled substances, and restricted-use products.
• Items subject to export controls.
• Live animals.
• Currency, monetary metals, gift cards, crypto assets, and financial instruments.
• Goods of unlawful origin or that infringe third-party rights.
• Any order whose buyer or delivery address corresponds to persons or destinations subject to US sanctions.

• Buying requires an account with a verified email; the order is tied to that account.
• Only payments originating from US banks are accepted.
• No bank transfer is credited on its own: a person checks it against the bank before approving it.
• Rejected payments are recorded with the reason for rejection.
• Whoever sells does not approve their own incoming payments: a supplier cannot approve payments on its own orders.

• Order number, date, products, unit price, and total, in US dollars.
• Buyer's account and the designated delivery address.
• Method, date, and amount of the payment received, with its record.
• Purchase invoice issued by the supplier to Mercatren LLC.
• Sales invoice issued by Mercatren LLC to the buyer.
• Proof of delivery, and who approved each step and when.

Every transaction keeps its documents for five years: the order, the record of the payment received, the purchase invoice, the sales invoice, and the proof of delivery.

The supplier sells us the merchandise at its price. The price at which Mercatren LLC resells it to the buyer is set and published by us, and it includes our commercial markup. The published price is the final price: nothing is added afterward.

Our earnings are the difference between the purchase price and the sale price of our own product, not a charge applied to someone else's money.